Selling the Dream Using Social MediaPosted by Jeffrey Blake on Monday, January 18, 2010,
In :
Evangelism
How to Amplify a Conversation - Use AND Instead of BUTPosted by Jeffrey Blake on Thursday, November 26, 2009,
In :
Sales
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I have found that I can substitute the word "AND" instead of "BUT" in most any conversation. Often I want to disagree before agreeing to what someone else is saying. Thats OK - but its not conducive to listening much less validating a persons thoughts. In sales we seek to listen and ask questions first. I have found that I say I am a good listener - but often my analytical side kicks in and I have to interject my own thoughts instead of validating what the other person is saying.